Business correspondence
Words
beforehand 提前, 事先
grateful 感激的
personal 私人的
continued 持续的
announce 宣布, 通知
Phrases
contact information 联系信息
contact person 联系人
in response to 响应, 回应
in care of 烦... 转交(信封上用语)
in writing 在信中
further to “继……后”
体现正式信函的承接关系；
please find enclosed 请查阅附件
To whom it may concern 相关人员收
right off the bat 一开始；立即
- 马上；毫不犹豫地
He solved the problem right off the bat. 他立刻解决了这个问题。
- 近义表达：straight away（立即）
- 反义表达：after a while（过一会儿）
right away 立即
Primary
1. 这封信是回复我上周的电话内容。
The letter is in response to my phone call last week.
2. 我写这封信是为了确认我们的会议安排。
I am writing to confirm our meeting.
3. 请查收随信附上的会议日程复印件。
Please find enclosed a copy of our agenda.
4. 亲爱的… 先生/女士
Dear Mr. or Ms.
5. 我不知道联系人的姓名。
I don't know the name of the contact person.
6. 亲爱的先生/女士
Dear Sir or Madam
7. 相关人员收
To whom it may concern
8. 随信附上我们的顾客调查表
Attached is our customer survey.
9. 您方便时务请从速回复。
At your earliest convenience.
10. 尽快
As soon as possible.
Secondary
1. 他们写信的目的就是以书面形式确认一下你们有关合同的讨论内容。
They wrote to confirm in writing what you discussed about the contract.
2. 继我们上周五通话之后,我们又对下周的会议做了安排。
Futher to our telephone call last Friday, we have arranged a meeting for next week.
3. 我们已经讨论过,此次会议主要是审核一下合同的细节。
As we discussed, our meeting is to review the contract details.
4. 我们非常感谢你们对我们的一贯支持。
We are very grateful for your continued support.
5. 关于我们的新产品,我们想发布一个打折特价通知。
Regarding our new product line, we would like to announce a specical price discount.
6. 请查收随信所附的顾客服务调查表。
Please find enclosed our customer service survey.
7. 请立即返回调查表。
Please return the survey without delay.
Advanced
1. 我想他们一定是没有你的联系方式,所以才在地址处加上烦转交部门领导。
I guess they must not have your contact information, so they sent it addressed in care of your department head.
2. 如果你们能在会议之前把相关材料寄到我们办公室的话,我们会非常感激。
We would be grateful if you could please send related materials to our office prior to our meeting.
3. 你可以开门见山地说明你写信的原因,给他们一点提示。
Right off the bat you want to tell them the reason you are writing, so give them a reference.
4. 既然你对收信人的个人情况不了解,可能最好的表达方式是“你忠实的”或者“诚挚的”。
Since you don't know them that well personally, probably the best way would be "Yours faithfully" or "Sincerely".
5. 你还可以说“谨致问候”,但因为你不知道收信人的名字,而且显然也没有见过他们,所以我认为这个结尾不太合适。
You can also say, "Best regards", but I don't think that would be appropriate because you don't have the name and obviously haven't met them.
Dialogue-1
A:你看到布拉德福电影公司给我寄来的信了吗?他们是回复你上周给他们去的电话。
B:如果他们要说我上周电话的事,那为什么不把信寄给我?
A:我想他们一定是没有你的联系方式,所以才在地址处加上烦转交部门领导。不管怎样,他们写信的目的就是以书面形式确认一下你们有关米尔顿合同的讨论内容。
B:我可以看一下信吗?
A:当然可以,给你。
B:“亲爱的克拉克先生,关于上周五的通话内容,我写信来确认我们定于7月21日的会议。我们已经讨论过,此次会议主要是审核一下合同的细节。”
A:他们要你提前寄发文件了吗?
B:我看一下,“如果你们能在会议之前把相关材料寄到我们办公室的话,我们会非常感激。”好像 …… 嗨,还有什么东西跟这封信一同寄来的?
A:没有了,你为什么这么问?
B:信上说,“请查收随信附上的会议日程复印件,供你参考。”在信封里我什么也没有看到......
A:也许他们忘记把它附在信里了。你应该给他们再打个电话。
A: Did you see the letter I got form Bradford Films? They sent it in response to your phone call last week.
B: If they want to say something about my call last week, why didn't they send it to me?
A: I guess they must not have your contact information, so they sent it addressed in care of your department head. Anyhow, they wrote to confirm in writing waht you discussed about the Milton contract.
B: Can I see it for a second?
A: Sure, here it is.
B: "Dear Mr. Clark, Further to our telephone call last Friday, I am writingt to confirm our meeeting on July 21. As we discussed, our meeting is to review the contract details."
A: Did they ask you to send the files beforehand?
B: Let's see. "We would be grateful if you could please send related materials to our office prior to our meeting." It looks like it ... Hey, was there anything else sent along with this letter?
A: I don't think so, why do you ask?
B: The letter reads, "Please find enclosed a copy of our agenda for your review." I don't see anything else in the envelope.
A: Maybe they forgot to attach it to the letter. You should give them another call.
Dialogue-2
A:你能帮我一会儿忙吗?
B:当然可以,让我帮什么忙?
A:我在试着给我们的一个客户写封信,但就是不知道究竟该说些什么。我甚至不知道如何起头。我知道我应该写“亲爱的 …… 先生/女士”,但问题是我不知道联系人的姓名。
B:你只要写“亲爱的先生/女士”就可以,或者如果不是私人信件,你还可写“相关人员收”
A:好的,那我就先向他们为我们所做的一切表示感谢,比如我可以说,“我们非常感谢你们对我们的一贯支持”。这样写怎么样?
B:很好,但是你也可以开门见山地说明你写信的原因,给他们一点提示。
A:比如,“关于我们的新产品,我们想发布一个打折特价通知”。
B:非常正确。你需要他们回复吗?
A:是的,信里要加个调查表,让他们填完并交回我们办公室。这个我应该怎么写?
B:你可以告诉他们“请查收随信所附的顾客服务调查表”,或者还可以说“随信附上我们的顾客调查表”。如果你急于要这些调查结果,你就告诉他们事情紧急,说“请立即返回调查表”,或者“尽快返回”。或许更客气的说法是“在您方便时,务请从速回复”。
A:太好了!你认为我应该怎样收尾?
B:既然你对收信人的个人情况不了解,可能最好的表达方式是“你忠实的 …… ”或者“诚挚的 …… ”。你还可以说“谨致问候”,但因为你不知道收信人的名字,而且显然也没有见过他们,所以我认为这个结尾不太合适。
A:太好了,谢谢你帮了我大忙!
A: Can you help me a minute?
B: Sure, what can I help you with?
A: I am trying to write a letter to one of our clients, but I just don't know exactly what to say. I don't even know how to get started! I know I should write Dear Mr. or Ms. , but the problem is I dont't know the name of the contact person.
B: You can just put, "Dear Sir or Madam" or if it's not personal, you can wirte "To whom it may concern".
A: Okay, so I first thank them for their business, I can say something like, "we are very grateful for your continued support." How's that?
B: Good, but also, right off the bat you want to tell them the reason you are writing. Give them a reference.
A: Like, "Regarding our new product line, we would like to announce a specical price discount."
B: Right. Do you need them to respond?
A: Yes, the letter will have a survey inside that they should complete and return to our office. How should I write that?
B: You can tell them, "Please find enclosed our customer service survey". Or also, you can say "attached is our customer survey". If you need the results right away, you can tell them it is urgent by saying, "Please return without delay or as soon as possible." Maybe a more polite way is "at your earliest convenience".
A: Great! And waht do you think I should close it with?
B: Since you don't know them that well personally, probably the best way would be "Yours faithfully" or "Sincerely". You could also say, "Best regards", but I don't think that would be appropriate because you don't have the name and obviously haven't met them.
A: Okay! Thanks a lot for your help!